This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and will not share your information/personal data with others aside from mentioning in this Policy.
The following information is included in the Policy:
1. How does Unitel collect your Personal Data?
When you use our service, we collect several types of information, such as your full name, phone number, email address, ID number, and other information you have sent us, and we save your information according to our Privacy policy. Additionally, we will not be able to provide you with certain services unless you send us the necessary personal information regarding the Policy.
When you create an account for Unitel.mn and the app, you need to register your mobile phone number and contract number. As a result of providing your information, you can open an account with us and use our services, moreover, you can change, edit, or add your information such as password, email address, and SIM recovery code by logging in to your account.
Collected Information means your all information is sent to us through Unitel.mn and the App. The collected information refers to your all personal information, and data on Unitel.mn and the app. (Your profile, history, ratings, etc.).
In connection with your use of our services, you will share the following information with us. Including: call history, text message transcripts, history related to the use of additional services, and contact information. Sharing this information will solve your problem. For example: We can send you information about the performance of the service or other issues by e-mail.
The following applications collect information that can be used to identify you and are tools to support and facilitate the provision of services and analyze data. Link to the privacy policies of Unitel.mn and third-party service providers used in the app:
We use UXCam, an analytics tool, to enhance our app's performance. UXCam may gather non-personal information like visited screens, interaction patterns (e.g., taps, scrolls), and device details (e.g., model, operating system). This data helps us understand usage trends and improve your experience.
UXCam does not collect personally identifiable information and does not track your browsing habits across apps. For more information see Privacy Policy for Information Collected by the UXCam Service.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Cookies track which parts of the site have been visited and what information has been obtained. Many websites use similar cookies.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
If you make a payment, transfer units, get data, or pay for additional services, you will receive receipts and confirmations for services performed on Unitel.mn and the app, as well as information about the processing of your payment from a third party. Your card information is collected and verified by third-party payment processing services. The data is not stored on Unitel.mn and app servers. Unitel.mn and the app store general information about the success or failure of your service.
We collect device-related information when you install, access, or use our services. This includes the hardware model, operating system information, browser information, and IP address.
We collect information about your online status, such as when you are connected to the service (online status), and when you last used our Services.
2. How does Unitel use your personal data?
The company may use Your Personal information for the following purposes:
If you change your mind, you can withdraw your consent at any time.
Also, this information will be provided upon request of the authorized body by the grounds specified in the law and relevant procedures.
3. Who can Unitel share your personal information/personal data with?
4. How does Unitel protect your personal data?
Unitel places great importance on the security of your personal information and adheres to applicable standards to protect against unauthorized access, disclosure, use, modification, or loss.
5. How can you manage your personal data?
The user has the right to change, correct, and delete their information. Your request will be processed after reviewing the submitted request and providing the necessary authentication documents. If you request the deletion of your account or refuse to receive services, your data may be completely removed from our server. Once your account is deleted, it cannot be restored. To use Unitel products and services again, you will need to create a new account.
6. How does Unitel protect children’s personal data?
We provide services to children aged 14 and above. Children under 16 can also access our services with a valid ID. We collect data from all users aged 14 and above, ensuring that our service standards are prioritized. We do not collect data or interact with users under the age of 14. If we discover that we have inadvertently received personal information from a user under 14, we will promptly delete the data from our servers. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us immediately. Upon becoming aware that we have collected personal data from children without parental consent, we will take steps to remove the information from our servers.
7. Changes to this Privacy Policy
Unitel retains the right to modify this Privacy Policy at any given time. The latest update will be published on our official website. It is not obligatory for us to personally alert you regarding these modifications; the updated policy will become effective as of the 'Last Updated' date. By continuing to use our application from that date onward, you agree with the updated policy.